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Troubleshooting

  • How to Reset your Password
  • My Garmin is not syncing
  • Can I still use the app if I travel outside of Canada/US?
  • My Fitbit device is not connecting
  • My Apple Health steps are not syncing
  • My Google Fit steps are not syncing
  • My Fitbit is not syncing
  • When I try to add a friend in the app, I get a message that says ‘unspecified error’. How can I make this work?

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