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  1. Optimity
  2. Troubleshooting

Troubleshooting

My Account

  • How do I delete my Optimity account?
  • How do I change my notification settings for Optimity?
  • How do I change my phone number?
  • How do I change my email address?
  • Phone Verification

Troubleshooting

  • How to Reset your Password
  • My Garmin is not syncing
  • Can I still use the app if I travel outside of Canada/US?
  • My Fitbit device is not connecting
  • My Apple Health steps are not syncing
  • My Google Fit steps are not syncing
See all 8 articles

FAQ

  • Additional Ways to Earn Gems in Enterprise
  • Ways to Earn Gems
  • Dynamic Step Goal
  • How does the streak system work?
  • How do I update my app?
  • How are raffle winners announced? How do I know if I won?
See all 8 articles

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